Talk to Barkway
A real person will read this.
Ask about Barkway, get help with your account, or share feedback.
Press & partnerships
Writing about grooming software, or building something interesting?
Use the form above for press, podcast, media and partnership enquiries. It lands with the same people who build the product.
Barkway Ltd
Based in Birmingham
Registered office
71-75 Shelton Street
Covent Garden
London WC2H 9JQ
Before you ask
Common questions
How quickly will I hear back?+
We aim to reply within one working day, often sooner during UK business hours.
What should I include in my message?+
Include your business name, what you’re trying to do, and what you need help with. If something isn’t working, tell us what happened and where you got stuck.
What if my issue is urgent?+
Mention that it’s urgent in your message and include as much detail as possible. We prioritise urgent issues where we can.
I’m not a customer yet. Can I still contact you?+
Yes. If you’re considering Barkway or have questions before signing up, just drop us a message.
Do you offer phone support?+
We don’t offer phone support right now. Everything is handled by email so we can keep track of issues and respond properly.
Can I move over from another system?+
Yes, and we don’t charge for it. If you can export your data and send it to us, we can probably import it. Starting from paper or messages? We’ll help you get set up.