Talk to Barkway
A real person will read this.
Ask about Barkway, get help with your account, or share feedback.
Press & partnerships
Writing about grooming software, or building something interesting?
Use the form above for press, podcast, media and partnership enquiries. It lands with the same people who build the product.
Barkway Ltd
71–75 Shelton StreetCovent Garden
London · WC2H 9JQ
United Kingdom
Before you ask
The useful answers.
How quickly will I hear back?+
We aim to reply within one working day, often sooner during UK business hours.
What should I include in my message?+
Include your business name, what you’re trying to do, and what you need help with. If something isn’t working, tell us what happened and where you got stuck.
What if my issue is urgent?+
Mention that it’s urgent in your message and include as much detail as possible. We prioritise urgent issues where we can.
I’m not a customer yet — can I still contact you?+
Yes. If you’re considering Barkway or have questions before signing up, just drop us a message.
Do you offer phone support?+
We don’t offer phone support right now. Everything is handled by email so we can keep track of issues and respond properly.
Can you help me move from another system?+
Yes. If you’re moving from another system, we can help you get set up and bring your data across where possible.