Booking and invoice statuses

Booking statuses

• Scheduled — a confirmed upcoming appointment.
• In progress — the groom has started.
• Completed — the appointment is done.
• Cancelled — removed from the active diary, with history retained.
• No show — the client did not attend. Deposits are retained; the booking contributes to reliability stats.
• Unavailable — time blocked out without a pet attached.

Invoice statuses

Invoices track every payment and refund automatically, and statuses update from the payments ledger.

• Unpaid — no payments or credits applied, balance still due.
• Partial — some money applied (payment or client balance), but a balance is still due.
• Paid — the balance is fully covered (including zero-total invoices).
• Cancelled — superseded by a newer invoice after a booking edit; kept for history.

How payments affect status

• Recording a payment or applying client balance recalculates the invoice status instantly.
• Refunds reduce the paid amount and can move a paid invoice back to partial or unpaid.
• Overpayments roll into the client balance automatically.

Contract statuses

• Pending — attached, waiting to be signed.
• Signed — the client has completed signing.
• Expired — the latest signing link is no longer valid.
• Void — cancelled but kept for audit history.