Add a pet

Pets are the stars of the show. Keep their profiles tidy with names, breeds, quirks, health info, and a photo.

Step-by-step

1. Click New Pet: open Clients & Pets, choose Pets, then hit New Pet. You can also start from a client record.
2. Upload a photo (optional): add a profile picture now or later.
3. Enter the basics
   • Name (required)
   • Client (optional: link to an owner so bookings and reminders tie correctly)
   • Breed(s) (search, select, or type a new one and press Enter)
   • Sex, Weight, Date of Birth, Age (optional)
4. Health & medical info (optional)
   • Temperament
   • Allergies
   • Medical conditions
5. Grooming & vet info (optional)
   • Last groomed date
   • Microchip number
   • Vet info (can be required if you switch on "Vet info required" in Settings)
6. Notes (optional): keep quirks here. Examples: "Hates the dryer", "Needs a break for nails".
7. Save the pet
   • Save Pet returns to the Pets list.
   • Save & Create Booking jumps straight into a new booking.

   

Pets added through public booking requests

For a completely new client, Barkway adds the pet supplied on the public booking request form after email verification. Returning clients who use that form must select an existing pet or deliberately add a new one; Barkway does not overwrite an existing pet from anonymous details. Clients can also manage pets after signing into the portal.

Pro tips

• Link pets to the right client whenever possible. It keeps bookings and reminders flowing.
• Use pet notes for quirks and behaviour; keep payment or scheduling info in client notes.
• Add the Last Groomed date if you know it. This powers recall reminders later.

The breed list is fully customisable. Contact support if you have special requirements.