View or edit a booking

The View Booking page is your control panel for each appointment.

What's on this page

1. Booking details — status, time, duration, assigned groomer.
2. Pet and client info — key profile details and contact context.
3. Notes — booking notes and pet notes.
4. Photos — booking-linked image history.
5. Financials — invoice summary, payment history, and PDF access.
6. Contracts — booking-level contract records and status when enabled.

   

Status actions

From the booking you can move it through its lifecycle: Start Groom, Mark Complete, and Cancel. Barkway updates timestamps and reminder behaviour based on status changes.

Editing a booking

Editing is just like creating, except everything is pre-filled. You can change the pet, groomer, services, time, notes, discounts, or deposits when it's allowed.

When can I edit?

A booking is locked if its latest invoice is marked Paid _and_ there's real money on it (payments or credits). When locked:

• You can still edit notes.
• You cannot change pet, services, time, groomer, or pricing.

Bookings that are Completed but unpaid are still editable.

What changes are blocked when payments exist?

• You can't change the pet if any payments or balance credits are already applied.
• You can't mark the booking as Unavailable if a deposit is still recorded.

What happens to prices and invoices when I edit?

When you save changes, Barkway re-locks service prices using your current service pricing. It creates a fresh invoice, moves any payments and client balance credits to it, and marks the previous invoice as cancelled for history.