Set up your services and pricing
Services are the backbone of every booking. They tell Barkway how long an appointment takes and how much to charge — once they're added, the calendar and invoices run themselves.
Core services vs add-ons
Barkway works best with a simple pattern:
- One core service per booking (the main groom).
- Optional add-ons layered on top (nail trim, teeth clean, etc.).
This keeps scheduling and totals consistent for you and for clients booking online.
Add a service
- Go to Services in the main navigation, then click New Service.
- Enter a clear name, price, and duration.
- Choose whether it's a core service.
- Save.

Good practices
- Keep names simple and obvious, like Small - Full groom or Nail clip.
- If your prices vary by size, create separate services so invoices stay clear.
- Barkway starts you with a starter template of services — edit, rename, or delete anything you don't need.
- For add-on-only bookings (like a nail clip on its own), add a core service such as Other at 0.00, then keep the extras as add-ons.
Client-bookable services
Not every service needs to be client-facing. Use the Available for client booking requests toggle on each service to control what appears when clients book online. Keep specialist or internal-only services staff-side, and review the list after you change services.
Deleting services
A service can't be deleted if it's already linked to bookings — this protects your booking history and invoices.
Why it matters
Once your services are set, Barkway calculates booking durations automatically, shows accurate invoice totals, and applies discounts and deposits without a calculator.